FAQ & Coupons at Patch Parlor
F.A.Q. (Coupons are below)
1. How do I iron-on patches?
Iron-on patch instructions:
- Garment should be clean & freshly laundered (including new items).
- Set iron to "COTTON", 400 degrees, for five minutes.
- Thoroughly iron area of garment where patch will be placed.
- Place patch on garment, embroidery facing up.
- Place cloth or light towel over patch and using a slow circular motion, press firmly for 30 seconds.
- Turn garment inside out, and iron the back of the patch for 30 seconds.
- Let cool for one minute. If edge of patch can be lifted, repeat step 6.
Do not use on fabrics with a low melting point such as nylon, vinyl, or leather. Patch Parlor is not responsible for damage to garments, persons, or objects/entities caused by ironing, heat pressing, sewing, gluing, or other application methods of products. Patches and appliques can be applied by sewing or ironing. Permanence of application guaranteed by sewing. Do not use steam if ironing. Wash garments inside-out with a gentle, cool cycle and place inside a sealed pillow case.
2. Do you accept custom orders?
Sorry, we cannot process custom orders at this time.
3. How will my order ship?
We ship your orders via USPS First Class Mail, USPS Ground Advantage, and USPS Priority. Most orders will be mailed in a white envelope via USPS First Class Mail. Check out the shipping options when you are ready to pay for your order. Free shipping for all patches and appliques in the USA is always an option!
4. Do you accept returns?
Yes, all orders are eligible for returns and are subject to a 20% restocking fee. Please return your item in new condition and within 30 days of receipt to:
Patch Parlor PO Box 1974 Benicia, CA 94510
5. Where's my order?
Your order was likely mailed USPS first class mail in a white envelope. For larger orders, you will receive First Class Parcel with Tracking or Priority service. Check your mail area or expect to receive it in the mail very soon!
6. Do you wholesale your products?
Yes, most products are available for wholesale to qualified buyers. Contact email@example.com for info.
7. I received an order from Patch Parlor but I ordered from a different seller. What happened?
Patch Parlor sells patches in many marketplaces, but not all marketplaces. Some re-sellers, at their own discretion, are selling Patch Parlor products on other marketplaces / webstores with drop-shipping.
8. When will my order ship?
In most cases, orders are processed on the same day (before 2 pm PST) or within 1 business day. Typically orders take 2-6 business days for delivery in the USA once they're dispatched via First Class Mail. International orders typically take 1-3 weeks for delivery, sometimes longer.
9. How many products do you have?
Currently Patch Parlor has over 2750 products! You can find them all at patchparlor.com.
10. How do I find the products I need?
Use the search bar in the main menu if you're looking for something specific. Also, try the categories option in the main menu to shop by category such as sports, flowers, all patches, all pins, etc. Also, you'll find links to the pins and walking stick medallions in the main menu.
In addition to our everyday low prices, check out these awesome coupons!
Save 5% when you add 1 ITEM to your cart.
Coupon code: PP5DEAL
Save 10% when you add $10+ to your cart.
Coupon code: PP10DEAL
Save 15% when you add $75+ to your cart.
Coupon code: BULK15
All patch and applique orders that are delivered to a US address will get FREE 2-5 day shipping, with the option to upgrade. Pins and medallions have a flat US shipping fee of $4.99 for your entire order! With over 2500 products in stock, you will be sure to find something you love. Thanks for shopping!