FAQ & Coupons at Patch Parlor
F.A.Q. (Coupons are below)
1. How do I iron-on patches?
Iron-on patch instructions:
- Garment should be clean & freshly laundered (including new items).
- Set iron to "COTTON", 400 degrees, for five minutes.
- Thoroughly iron area of garment where patch will be placed.
- Place patch on garment, embroidery facing up.
- Place cloth or light towel over patch and using a slow circular motion, press firmly for 30 seconds.
- Turn garment inside out, and iron the back of the patch for 30 seconds.
- Let cool for one minute. If edge of patch can be lifted, repeat step 6.
Do not use on fabrics with a low melting point such as nylon, vinyl, or leather. Patch Parlor is not responsible for damage to garments, persons, or objects/entities caused by ironing, heat pressing, sewing, gluing, or other application methods of products. Patches and appliques can be applied by sewing or ironing. Permanence of application guaranteed by sewing. Do not use steam if ironing. Wash garments inside-out with a gentle, cool cycle and place inside a sealed pillow case.
2. Do you accept custom orders?
Sorry, we cannot process custom orders at this time.
3. How will my order ship?
We ship your orders via USPS First Class Mail, USPS Ground Advantage, and USPS Priority. Most orders will be mailed in a white envelope via USPS First Class Mail. Check out the shipping options when you are ready to pay for your order. Orders of $25 or more get free shipping!
4. Do you accept returns?
Yes, all orders are eligible for returns and are subject to a 20% restocking fee. Please return your item in new condition and within 30 days of receipt to:
Patch Parlor PO Box 1974 Benicia, CA 94510
5. Where's my order?
Your order was mailed USPS First Class Mail, USPS Ground Advantage, or USPS Priority Mail. Tracking can be accessed at USPS.com or contact us for more information. Our customer service team is available by email weekdays from 8 am - 5 pm PST. We do our best to respond to all inquiries within 24 business hours.
email: patchparlor@gmail.com
6. Do you offer wholesale?
Yes, Patch Parlor is a distributor of patches, appliques, blank hats, and pins. We are committing to serving qualified wholesale buyers with great pricing, fast turnaround, and high quality products every time. For wholesale information, email patchparlor@gmail.com with the heading "Wholesale Application."
7. When will my order ship?
In most cases, orders are processed on the same day (before 2 pm PST) or within 1 business day. Typically domestic orders arrive within 2-5 business days. International orders usually arrive within 1-3 weeks, but sometimes longer.
8. How many products do you have?
Patch Parlor has over 3000 products! You can find them all at patchparlor.com and letsbeirie.com. We also have blank hats for your custom patched-hat projects.
Coupons
In addition to our everyday low prices, check out these awesome coupons!